Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. We will not sell, trade, or otherwise dispense your information to any third party to promote their products except that needed to process your order.
Customer Credit Card information is encrypted and is not available for repeat purchases.
All encrypted credit card information is routinely purged from our site.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Full refunds or credit will be accepted for clinic cancellations if received at least 2 days prior to the start of the clinic. Credit only will be given if received 2 days or less including missed clinic days.
No Merchandise returns will be allowed. Damage merchandise will be replaced.
Merchandise Sales will be shipped within 7 business days of order placement. Shipping may be delayed during our busy times (summer) or if items are out of stock. Merchandise shipping methods are detailed on the product page.
No overseas merchandise shipments will be made from this site.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Privacy Contact information
We reserve the right to make changes to this policy. Any changes to this policy will be posted.